Patient & Visitor's Guide
Because we want you to feel as comfortable as possible with your care, St. Francis offers a variety of services to meet your needs during your stay at the hospital.
We hope that the following tips and services will assist you in planning for a visit or inpatient stay with us:
- On your first visit to St. Francis, you will need to stop at the registration desk at the main entrance where admitting clerks will request basic information from you such as insurance coverage, family members and beneficiaries.
- Remember to bring any papers your physician has given you, your insurance card and any other related forms.
St. Francis is required by law to ask whether you have a living will or durable power of attorney for health care decisions. You are not required to have either document, but if you do, please bring them with you. Your instructions can be followed only if copies of these documents are in your medical file. If you have questions or would like help with these documents, please call the Spiritual Care Department for specific information about what must be included in living wills or durable powers of attorney. Learn more about Advance Care Planning.
The document above is available as a printable (PDF) file using Adobe Acrobat. If you do not already have an Adobe Acrobat Reader, download a free copy now from Adobe Acrobat.
Before you come to stay with us at St. Francis, it is important that you understand your rights and responsibilities. We invite you to read our Patient Rights & Responsibilities.
Spiritual Care Department
Our Spiritual Care Department offers emotional and spiritual support to patients and families through counseling, maintaining resources about ethical issues and making referrals to the patient's pastor, the Clinical Resource Management Department, Nursing Services and others who may be of assistance.
Clinical Resource Management
If needed, a social worker will help you assess social, emotional or economic problems created or intensified by your surgery, injury or illness. The social worker shares information with patients and family members about community resources and educational and support groups. The social worker can assist you in dealing with financial concerns you may have or counsel you to ease emotional strains.
7th Street Bistro
The 7th Street Bistro is located on the first floor of the hospital.
Breakfast: 6:30 - 10:15 a.m.
Lunch (entrees, deli, grill, salad bar): 11 a.m. - 1:30 p.m.
Dinner (entrees, deli, grill, salad bar): 4 - 6:30 p.m.
Additional food options: A microwave oven and a selection of food from vending machines are available 24 hours a day.
Cell phones emit radio frequencies that can disrupt medical care by interfering with electronic equipment. Even while in standby mode, cell phones emit frequencies; therefore, they should be turned off each time you enter any medical facility, including St. Francis Health, to eliminate risk of interference. In fact, cell phone use at a medical facility may activate or turn off alarms or monitors, cause ventilators to shut down or cause infant warmers and incubators to overheat.
The chapel is available for your use 24 hours a day. It is located on the first floor of the hospital and is open to people of all faiths. Holy Mass is celebrated at 11:30 a.m. Monday - Friday.
Caring Spirit Gifts at St. Francis Health features a variety of get-well gifts including flowers, cards, stuffed animals and novelty items. The gift shop is located on the first floor.
Caring Spirit Gifts Hours: 8 a.m. - 8 p.m. Monday - Friday
Weekend hours vary. Call 785-295-8129.
St. Francis maintains a clean-air environment for your health and that of others around you. For this reason, smoking is not permitted on any St. Francis grounds.